Category Archives: system tips

Log into MailProtect by going to in your web browser. Your username will be your email address, and your password will either be your windows network password or the one assigned to you by MT Services.



This will now take you to your personalised Home page

From this page, you can quickly jump to your most important spam management tasks with just one click, see an overview of your message volume and access your quarantined and queued messages.

mailprotect 2


With Windows 8.1 it’s now easier to check the disk space on your Computer. Go to PC settings, then “PC and devices” and “Disk space” to see a view of how much storage is being used on your device.
You can see how much space your photos, videos, music, documents and downloaded files are using on your hard drive. You can also see how much storage all your installed Windows Store apps are using, you can uninstall big Windows Store apps to free up space). You can quickly empty your Recycle Bin here too.

Using the link below you can receive personalised instructions for accessing your email account on your mobile phone or tablet.

If your mobile phone or device supports Exchange ActiveSync (also referred to as Exchange e-mail), POP3, and IMAP4, you can choose which type of account to set up.

To setup your mobile devices please follow this link.




Adding people to the safe sender list means you can generate a list of senders that you consider safe to receive e-mail messages from. This means, when you receive an e-mail message from a sender that is from the trusted list, that e-mail message is delivered directly to your inbox.

This can be done manually or automatically, as the following steps will explain.

Important: Although you may have activated a ‘safe sender list’, it is still possible to receive unsafe e-mail messages that can do damage to your computer.

Step 1:

  • Open Outlook.
  • Click on Junk from the drop down box on the top toolbar.


Step 2:

  • Select Junk email options. This will open a new window which shows your junk email options. Here you can choose the ferocity of the spam filter.


Step 3:

  • Choose the next level down on your spam filtering options. Choosing no filtering could cause an influx of SPAM.
  • Click on the Safe Senders tab at the top.


Step 4:

  • If you wish to add any domains/emails to the whitelist click add. To add a domain you must have a preceding “@” before the domain name, e.g “”.
  • Tick both the corresponding box which states – “Automatically add people I email to the safe senders list” and “Also trust email from my contacts”.


Who is it from and are you expecting the email?


  • Do you know this contact and is he/she reputable?
  • Were you expecting an email with that subject line or that content?
  • Is the content relevant to you personally or your place of work?
  • Is there any reference to an attachment in the body of the email?

If the answer is ‘no’ to any of these questions then you should check with the sender as to whether it has directly come from them.

How would the sender have your email address?


  • Have you ever given your bank your email address?
  • Do you use this email address for Amazon purchases?
  • Or is your email address on a website, LinkedIn, Facebook etc?

Scripts called Robots are used by search engines, such as Google, scan websites so they can categorise them for better search results. However, these Robots can also be used to collect email addresses, this database is then sold to marketing companies who use it to bombard you with spam, viruses and phishing scams. Removing your email address from being publically visible will help stop your email address from being collected and shared.

 NEVER use a link from an email you’re not sure of.


By hovering over links and email addresses you can see where that link will take you. As you can see above the link (although it looks like it will take you to an Amazon page) will actually take you to the website of where a spoofed website is awaiting you to input your username and password for your Amazon account. Generally rule of thumb is to never ever use links in emails pertaining to website that requires a login, e.g Banks, Amazon, Hotmail, PayPal. If you want to check your Amazon account or any service that requires you to log in then use a web browser and navigate to the website yourself.

Do not open attachments you’re not sure of.


Were you expecting a proposition from your email contact? Do you know what type of file it is? If you don’t then consider contacting the sender by phone and asking them if they purposefully sent you the attachment.

Even genuine documents could have a viruses attached so make sure your anti-virus is up to date before opening.


Tip no. 1

By now, most of us have probably mastered the art of managing our emails. Most likely by categorising all of them into various folders. However, what naturally happens is that you end up having a seriously long list of folders you have to scroll down before finding the one you’re looking for. Did you know that there is a more time efficient way to go about this? If you add a number in front of your folder, it immediately brings that folder up to the top of your list. That means that you can number the folders you’re using most often at that time, and have them at your fingertips instead of having to spend more time finding them.


Tip no. 2

Do you often find that you have to type the same sentence or paragraph into different emails? For instance if you’re asking for feedback on a project every month, or reminding your team about the same meeting once a week. You might be using a template to copy and paste the same paragraph, but there’s an even easier way: it’s called Quick Parts. Once you’ve written the paragraph you always need, select it and click Insert. Click Quick Parts in the Text section and you’ll have the option to Save Selection to Quick Parts Gallery. Once you’ve done this, you’ll always have the option to re-use this piece of text by simply selecting Quick Parts and inserting it into your email.


The beauty of Microsoft Office is that the programmes are so intuitive you can customise them to fit your own very specific needs. And with these great tips you can do so even more efficiently.