Microsoft Teams Phone

Microsoft Teams Phone, provides an enterprise class telephony solution for SMEs. It unifies your communications by providing calling, chat and meetings in a single solution, Microsoft Teams.

Teams Phone allows you to replace your existing PBX system with a set of features directly delivered from Microsoft’s 365 cloud productivity solution. Ideal for employees in remote, office, or hybrid work environments.

Teams Phone

User users can use Teams to place and receive calls, transfer calls, and mute or unmute calls. Teams Phone users can click a name in their address book, and place Teams calls to that person. To place and receive calls, Phone System users can use their mobile devices, a headset with a laptop or PC, or one of many IP phones that work with Teams.

Every user has their own DDI number (option to display company number when making outbound calls) and all existing DDI numbers can be transferred to Teams Phone.

Operator Connect

We provide Teams Operator Connect calling plans via Gamma who have 15 years experience as Microsoft Unified Communication specialists.

Innovative voice services unique to Gamma

Enhanced Microsoft Teams calling capabilities
Carrier-grade, cloud-based resilience through Gamma’s SIP Trunk Call Manager for full control of all your inbound numbers
Native fraud management capability to protect against toll fraud
Free calls (Terms apply: 2,000 geo minutes and 2,000 mobile minutes)
Non-Geographic Number termination



Call Management
Place, receive & hold phone calls, call transfer, park and retrieve, distinctive Ring Tones (based on call type).

Auto Attendants
Auto attendants (location-based routing) directory and menu system for inbound callers & when transferring calls, with music on hold.

Voicemail (delivered to user’s email box, with optional transcript creation. User-recordable greeting and call answering rules).


Seamlessly transfer calls between devices

Sometimes you need to move a call from your desk to a mobile device or vice versa. Teams Phone offers the ability to transfer between different endpoints without interrupting the call.

Merge calls
Bring someone else into your one-on-one or group call with the merge function.

Call History
Separate User and Admin views


Call with Apple Carplay
Join calls and meetings using your vehicle’s built-in controls or hands-free with Siri.

Transcribe your calls
Transcribe calls no matter where you are. Focus on what’s being said, knowing you’ll be able to go back to the recording and transcription afterwards.

Transfer and ring back
Transfer a call to a colleague and select ring back if there’s no answer.

Contact Us

Get in touch for more information about Microsoft Teams Phone.